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return policy

We don't accept returns but if something is wrong we do want to make it right.  Please contact us with any issues with your purchase and we can work on it personally. 

current turn around time

Our current turn around time is 4 weeks*. Please feel free to message us if you are concerned about your products timing. We usually contact customers if any issues arise during the making process that will delay your order. 

*please be aware because of Covid-19 there may be some lag in USPS in delivery to me from a vendor or to you after being mailed

custom order

Looking for something particular or a tweek on an item we currently have. Please message us and we will be more then happy to see what we can put together for you. We love to help make you or your babe's clothing dream come true. 

Shipping Policy

Our Shipping Policy was last updated on 01/01/2022

 

Thank you for visiting and shopping at Ziva's Closet. The following terms and conditions constitute our Shipping Policy.

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Shipment processing times

 

All Orders are processed within 3-4 Weeks. Orders are not shipped or delivered on Sundays or Holidays.

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If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email.

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Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping method: USPS 1st Class
    Shipment cost: $5 USD
    Estimated delivery time: 3-5 business days

 

  • Shipping method: USPS Priority Mail
    Shipment cost: $9-$15.50 USD
    Estimated delivery time: 2-3 business days

 

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Shipment to P.O. boxes or APO/FPO addresses

 

Ziva's Closet ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
 

International Shipping Rates

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We provide international shipping.

 Currently, we do not ship to(per USPS):

  1. Australia (Priority Mail Express International packages are still accepted)

  2. Afghanistan

  3. Bhutan

  4. Brunei

  5. Central African Republic

  6. Chad

  7. Cuba

  8. French Guiana

  9. Guadeloupe

  10. Lao People's Democratic Republic

  11. Liberia

  12. Libya

  13. Martinique

  14. Mongolia

  15. New Zealand (Priority Mail Express International packages are still accepted)

  16. Papua New Guinea

  17. Reunion

  18. Saint Pierre and Miquelon

  19. Samoa

  20. Sierre Leone

  21. Solomon Islands

  22. South Sudan

  23. Syria

  24. Tajikistan

  25. Timor-Leste

  26. Turkmenistan

  27. Yemen

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International shipping fees will be calculated and displayed at checkout.

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Customs, Duties and Taxes

 

Ziva's Closet is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

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Damages

 

Ziva's Closet is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us

 

If you have any questions about this Shipping Policy, You can contact Us:

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